FAQ
Q1. What is your terms of packing?
A: Generally, ZHYQ brand colorful cardboard boxes packing. OEM brandbrown cardboard boxes packing.
Q2. What is your trade terms & payment terms can you accept?
A: Trade terms: EXW, FOB, CFR, CIF for your convenient Payment terms: 100% T/T or credit card or paypal advance before shipment
Q3. How about your delivery time?
A: Generally, standard type: 6-7 working days after confirm the order.non-standard type: 15-20 working days after confirm the order.
Q4. What's your MOQ?
A: We have no MOQ demand, 1 piece for test purpose at first is acceptable.
Q5. How do you ensure good product quality?
A: We have a complete quality control system; All of our products are fully checked by IQC, OQC departments before ship to our clients.
Q6. How long your quotation valid?
A: Our quotation valid for 6 months.
Q7. Can you accept OEM brand?
A: Yes, we can accept the OEM brand without extra charge.
Q8. How long is your product warranty?
A: 7 days replacement and 12 months repair free of charge for quality problem.
Q9. How delivery the goods ?
A: We can send goods by DHL, TNT, UPS, SF, EMS for freight prepaid, also canuse your own courier account to do the freight collect, just for your convenience.
Q10. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.